Privacy Policy

1. Overview

CitedSEO ("CitedSEO", "we", "us", or "our") is an AI-search visibility and SEO product operated by AdWorks Bid, based in Beirut, Lebanon. This Privacy Policy explains what information we collect when you use citedseo.co and our related tools (including the CitedSEO tracker application and the free Revenue Leak Calculator), how we use it, and the choices you have.

By using CitedSEO, you agree to the collection and use of information as described in this policy.

2. Data we collect

We collect information in a few different ways:

• Information you provide directly, such as your domain, business type, average order value or deal size, target markets, a short description of what you sell or offer, and similar figures you enter into our tools to generate an estimate or report.
• Account information, if you create an account or sign in with Google, we receive your name, email address, and profile photo as provided by Google.
• CitedSEO app data, if you use the CitedSEO tracker app (citedseo.co/app): the projects you add (name, domain, brand and competitor terms, and any Brand facts you write), the questions you track and the AI answers we collect for them, scan results, alerts and reports, and AI Agent missions, activity logs and draft pages. If you connect a WordPress site, we also store its address, your username and an application password, which we keep encrypted and use only to send drafts you approve.
• Usage data, general analytics about how our own site and tools are used, such as pages visited and general device or browser information.
• Public website information: when you enter your domain, our server reads your website's public pages (such as the homepage, robots.txt and sitemap) to run the checks shown in your result.

3. Google account data (Search Console & Analytics)

Where you choose to connect your Google account, CitedSEO may request read-only access to your Google Search Console and Google Analytics data, solely to calculate metrics such as organic traffic, clicks, and sessions that power our reports and estimates.

Specifically:

• We only request read-only ("readonly") scopes for Search Console and Analytics, we cannot and do not modify, delete, or post anything to your Google account.
• Data pulled from these APIs is used only to generate the report or estimate you requested, in the same session.
• We do not sell this data, and we do not use it to serve advertising.
• We do not allow humans to read this data except where necessary for security purposes, to comply with applicable law, or with your explicit consent.
• You can revoke CitedSEO's access to your Google account at any time from your Google Account permissions page.

4. How we use your data

We use the information we collect to:

• Generate the reports, estimates, and diagnostics our tools are designed to produce;
• Operate, maintain, and improve CitedSEO;
• Respond to inquiries and provide support;
• Communicate with you about our services, if you've asked us to; and
• Detect, prevent, and address technical issues or misuse.

5. Sharing and disclosure

We do not sell your personal information or your business data, and we do not share it with advertising agencies, advertising networks, or data brokers for marketing or advertising purposes. We may share information with:

• Service providers who help us operate CitedSEO (such as hosting providers), bound by confidentiality obligations;
• AI providers we use to run the AI answer test. When you use that test, the short description of what you sell and the market you select are sent to the AI engines we test against (such as ChatGPT, Gemini and Perplexity) so they can generate the answers. For the free AI answer test, your domain, your revenue figures and your Google data are not sent to them. These providers process that text under their own terms;
• AI providers used by the CitedSEO app: when the app scans AI engines or the AI Agent writes drafts, the questions you track, your brand name and domain, and the Brand facts you saved may be sent to the AI engines we test (such as ChatGPT, Gemini, Perplexity, Jais, Falcon and Fanar) and to Claude, from Anthropic, which writes the agent's drafts. These providers process that text under their own terms. We do not send them your passwords, your WordPress credentials or your Google data;
• Legal authorities, where required to comply with a legal obligation, protect our rights, or investigate potential violations of our terms; and
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments described here.

Links to other services. Our tools may link to services we do not operate, such as Calendly for booking a call. When you use them, you share information with that service directly and its own privacy policy applies. We do not pass the figures you enter into our calculator to those services.

6. Data retention

Information entered into our calculators and diagnostic tools is used to generate your result and is not retained beyond what's needed to provide that result and, where applicable, respond to a follow-up request from you. Results of website checks and AI answer tests may be held in temporary server memory for up to 24 hours so that repeating the same check gives a consistent result. They are not written to a database and are cleared when the service restarts. We do not store Google access tokens. Our hosting provider keeps standard server logs (such as IP address and pages requested) for security and operations. Account information is retained for as long as your account is active, or as needed to provide you services.

CitedSEO app data. We keep your app data while your account is active. Deleting a project removes it, together with everything attached to it, immediately. Deleting your account removes your account and all of its projects. Standard hosting server logs are kept separately for security. We do not use your data to train AI models.

7. Security

We use reasonable technical and organizational measures to protect the information we collect, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use a minimal number of cookies necessary for our tools to function, such as session cookies that let a diagnostic tool remember your progress through a multi-step form. We do not use cookies for third-party advertising.

9. Your rights and choices

Depending on where you're located, you may have rights to access, correct, delete, or export your personal information. To exercise any of these rights, contact us using the details below. If you use the CitedSEO app, you can download all of your data or delete your account yourself from the Billing page in the app, and you can delete any project in the app. You can also disconnect any Google account access at any time via your Google Account permissions page.

10. Children's privacy

CitedSEO is a business tool intended for use by adults operating or marketing a business. It is not directed at, and we do not knowingly collect personal information from, children under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll update the effective date at the top of this page. Continued use of CitedSEO after changes take effect constitutes acceptance of the revised policy.

12. Contact us

Questions about this policy or your data? Reach us at rony@adworks.bid.